Cookie Policy
Last updated: 18 October 2026
Cookies are small files that a website stores on your device. Similar technologies, such as your browser's local storage, work in the same way. This page explains which ones we use and how you can control them.
Your choice
When you first visit, our banner lets you choose:
- Essential Only: we use only what the shop needs to work. No statistics, no advertising.
- Accept All: we also remember the products you have looked at and use advertising cookies to measure how our adverts perform.
Until you choose, and if you choose Accept All, we also keep first-party visit statistics (below). They never leave our own systems.
You can change your mind at any time with the Cookie settings link at the bottom of every page, or by clearing your browser data for this site.
Essential (always on)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| vr_cookie_consent | Norwich & Co (local storage) | Remembers your cookie choice | Until you change it or clear your browser data |
| __stripe_mid, __stripe_sid | Stripe | Payment security and fraud prevention at checkout | 1 year / 30 minutes |
| nwc_cart | Norwich & Co (local storage) | Keeps your basket while you move between pages | Until you check out or clear your browser data |
| nwc_lead_id | Norwich & Co (local storage) | Links the details you type at checkout to your order | Until your order is completed |
Statistics (first-party, off with Essential Only)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| nwc_sid | Norwich & Co (session storage) | Counts the steps a visit reaches (product, basket, checkout) so we can improve the shop | Until you close the tab |
| nwc_attr | Norwich & Co (local storage) | Remembers which advert or link brought you to the shop | 30 days |
Preferences (only with Accept All)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| nwc_recent | Norwich & Co (local storage) | Remembers the last products you looked at, for the "Recently viewed" list on product pages. It stays on your device and is never sent to us | Until you clear your browser data or choose Essential Only |
Advertising (only with Accept All)
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ttp, _tt_enable_cookie | TikTok | Measures visits and purchases that come from our TikTok adverts | Up to 13 months |
| _fbp, _fbc | Meta (Facebook, Instagram) | Measures purchases that come from our Meta adverts | Up to 90 days |
These are only set when the relevant advertising tool is switched on and you have chosen Accept All. TikTok and Meta use this data under their own privacy policies.
More information
To learn how we handle personal data, read our Privacy Policy. For questions about cookies, email contact@homeappliances.co.uk.